Effective Date: September 15, 2026
At Next Classified, we aim to provide a reliable and transparent marketplace experience. This Refund Policy explains when payments made for Next Classified services may be refunded and the conditions that apply.
By purchasing or using a paid service on Next Classified, you agree to this Refund Policy and our Terms & Conditions.
This Refund Policy applies to payments made directly to Next Classified for services such as:
This policy does not generally apply to transactions between users, such as the purchase of products, vehicles, property, services, tickets, or other goods from another user.
Next Classified is generally a marketplace platform and is not the seller or buyer in transactions between users.
Next Classified may allow buyers and sellers to communicate and conduct transactions directly.
Unless Next Classified explicitly processes and guarantees a transaction through an official payment or transaction service:
Next Classified is not responsible for providing refunds for transactions between buyers and sellers.
Any refund, return, cancellation, exchange, or dispute regarding a product or service should normally be resolved directly between the buyer and seller.
Users are strongly encouraged to verify products, sellers, prices, documents, and transaction details before making payments.
Payments for advertisements or listings are generally non-refundable once the advertisement has been successfully published or the paid service has been activated.
However, a refund or credit may be considered when:
Next Classified may reject, restrict, hide, or remove listings that violate our:
Removal or rejection of a listing does not automatically entitle the user to a refund.
If a paid listing is removed because the user violated our policies or provided prohibited, misleading, fraudulent, or unlawful content, the payment may be non-refundable.
Featured, boosted, highlighted, or promotional listings are purchased for a specific period or promotional benefit.
Once such a service has started, payments are generally non-refundable.
If a technical issue prevents the promotional service from being delivered, Next Classified may, at its discretion:
If Next Classified offers subscription plans:
If you believe you have been charged more than once for the same Next Classified service, please contact us as soon as possible.
After verifying the payment records, an eligible duplicate charge may be refunded to the original payment method.
If your payment fails but your bank or payment provider shows that money was temporarily deducted, the amount may be automatically reversed by the payment provider.
If the amount is not reversed within the expected processing period, please contact us and provide the relevant payment information so that we can investigate.
To request a refund, contact Next Classified through our official support channel.
Please provide:
We may request additional information to verify the payment and prevent fraudulent refund requests.
Every refund request may be reviewed individually.
We may consider:
Submitting a refund request does not guarantee that a refund will be approved.
If a refund is approved, it will generally be issued to the original payment method used for the transaction.
The time required for the refund to appear in your account may depend on:
Next Classified cannot guarantee the exact processing time controlled by an external payment provider.
Unless required by applicable law, refunds may generally not be provided for:
Next Classified may occasionally provide promotional credits, discounts, bonuses, or free listing credits.
Unless otherwise stated:
Before initiating a chargeback with your bank or payment provider, we encourage you to contact Next Classified so that we can investigate and resolve the issue.
Fraudulent or abusive chargeback activity may result in account restrictions or termination, subject to applicable law.
Next Classified may update this Refund Policy from time to time.
Any changes will be posted on this page, together with an updated Effective Date.
Your continued use of paid services after the updated policy becomes effective constitutes acceptance of the revised policy, where permitted by law.
For refund-related questions or requests, please contact:
Next Classified
Email: [support@nextclassified.com]
Website: [www.nextclassified.com]
Phone: [Contact Number]
Address: [Company Address]